Privacy Policy

1. Introduction

Paracord ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing details processed securely through Stripe
• Usage Data: Information about how you interact with our service
• Communications: Messages you send to us for support or feedback

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, Clerk for authentication)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Essential cookies required for the service to function cannot be disabled.

9. Third-Party Services

Our service integrates with third-party services including Clerk (authentication), Stripe (payments), and analytics providers. These services have their own privacy policies governing the use of your information.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.